BFBajaj FinanceSend Complaint
Bajaj Finance complaint guide
Stop Bajaj Finance spam calls
Block the company, not theIf Bajaj Finance keeps calling about loans, EMI products, or follow-up offers you do not want, use a written complaint that asks the company to stop using your number across internal, vendor, and partner systems.
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Bajaj FinanceRBI
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Bajaj Finance complaint ladder
L1
Grievance Redressal TeamWait 7 days
Start with the first published grievance stage and wait for the stated response window before escalating.
L2
Principal Nodal OfficerWait 7 days
Escalate internally only if the earlier stage failed to resolve the complaint within the published SLA.
OMB
RBI Integrated OmbudsmanExternal route
Escalate through the RBI Integrated Ombudsman route once the unresolved grievance satisfies the RBI waiting rules. Available only after internal complaint and waiting rules are satisfied.
14 days across 2 internal stages before the outside route opens.
Common questions
How do I file a complaint about Bajaj Finance spam calls?
Use the first published grievance stage, keep the complaint factual, and ask Bajaj Finance to stop promotional calls and suppress your details from the relevant marketing systems.
What if Bajaj Finance keeps calling after I already refused the offer?
That is exactly when a written grievance becomes more useful than another verbal request. A formal trail is easier to escalate than a series of phone conversations.
Does this guide help if the calls are from a Bajaj Finance partner?
Yes, if the outreach is still clearly tied to Bajaj Finance or a Bajaj Finance-led product campaign. The complaint should explicitly ask for suppression across partner and vendor channels too.
More about Bajaj Finance complaints
Legal basis
Laws and rules that support this complaint
These frameworks give your complaint weight. They support the route and the request — they are not a reason to make exaggerated threats.
RBI Ombudsman is the outside referee
Banking and lending complaints should first go through the regulated entity. The RBI route becomes relevant only after that written complaint and the required waiting window.
Read RBI guidanceTRAI unsolicited commercial communication route
If the calls or SMS are unsolicited commercial communications, you can also use your telecom provider’s TRAI complaint process. It helps with the channel, but it does not replace the company grievance path.
Read TRAI guidanceConsent withdrawal and suppression request
Where the outreach depends on consent, you can withdraw that consent and ask for suppression or deletion in line with the applicable legal framework.
Read the ActWhy the usual fixes fail
DND, Truecaller, and blocking are not enough for Bajaj Finance calls
Loan or credit-card sales calls that keep returning
Use this page when Bajaj Finance or its partner sales chain keeps calling about banking, lending, or card products after you asked them to stop.
Promotional follow-ups after an enquiry
Use this when a lead form, application start, or callback request turned into repeated follow-ups you no longer want.
Messages or calls after verbal opt-out
Use this when you already said no but the same pitch keeps coming from new numbers, agents, or automated dialers.
A formal complaint targets the system, not just one caller
The complaint asks Bajaj Finance to suppress your details across internal and partner marketing systems.
Company-specific tips
What is specific about the Bajaj Finance complaint path
Use Grievance Redressal Team by name
This Bajaj Finance route starts with Grievance Redressal Team. If the complaint remains unresolved, the visible internal chain here is Grievance Redressal Team -> Principal Nodal Officer. Naming the published roles makes the complaint trail more specific to Bajaj Finance.
Match the wait to the Bajaj Finance ladder
Bajaj Finance currently shows 2 visible internal stages and about 14 total internal days before the outside route becomes relevant. The supporting public sources we checked include bajajfinserv.in.
Use the correct outside route for Bajaj Finance
RBI Integrated Ombudsman is the outside route shown for Bajaj Finance. That matters because the final escalation only becomes maintainable after the Bajaj Finance internal ladder has actually run its course.
What people are really asking
Common questions about Bajaj Finance calls
Bajaj Finance calls keep returning after DND, blocking, or a previous opt-out
If a quote, callback, or enquiry turned into repeated outreach, the complaint should demand suppression across the sales chain that followed that lead.
Bajaj Finance callers are changing numbers or using automated dialers
Number rotation is common in financial sales campaigns. Blocking helps with interruptions, but the complaint route is what asks the company to stop the campaign itself.
You want to know when RBI or the ombudsman comes in
This page is designed to stop early escalation mistakes. Each stage is shown in order so the outside route only comes in after the company path has actually run.
Quick facts
Best forRepeated promotional calls, messages, or sales follow-ups clearly linked to the company or to a partner chain acting on its behalf.
Internal pathGrievance Redressal Team -> Principal Nodal Officer
Visible waiting time14 days across the published internal stages shown on this page.
Outside routeEscalate through the RBI Integrated Ombudsman route once the unresolved grievance satisfies the RBI waiting rules.
What this targetsThis product helps stop promotional or commercial calls and emails. Transactional updates for active products or services will still continue.
Guide reviewed3 May 2026
Resources
Official resources for this Bajaj Finance complaint route
Related guides
Broader questions this Bajaj Finance guide connects to
Company guides