Acceptable Use Policy

1. Permitted use

You may use the service to:

• prepare complaint drafts about repeated financial spam calls or messages
• track your own complaint timeline and escalation windows
• review public company guides and official resources
• submit a genuine company-onboarding or correction request

2. Content and complaint rules

You must not use the service to create, send, or facilitate content that is:

• false, misleading, or intentionally incomplete
• abusive, threatening, harassing, hateful, or defamatory
• designed to pressure, blackmail, or extort a company or individual
• submitted in relation to a company you cannot reasonably connect to the calls or messages

3. Identity and authority

Do not impersonate another person, use someone else’s phone number or email without permission, or create an account on behalf of a user you are not authorised to represent.

4. Technical restrictions

You must not:

• probe, scan, attack, or interfere with the security or availability of the site
• use bots or scripts to create accounts, submit forms, or generate complaint traffic at scale
• attempt to bypass rate limits, authentication controls, or access restrictions
• upload or transmit malware or harmful code

5. Directory and guide misuse

Public company guides exist to help users understand the route. You must not scrape, republish, resell, or systematically extract the complaint-routing content, source mapping, or any protected operational directory information from the service.

6. Enforcement

We may suspend access, block requests, preserve logs, remove content, or cooperate with legal or regulatory authorities where we reasonably believe this policy or the Terms of Use has been breached.